We are pleased to welcome new patients to either Heatherview Medical Centre or Fernside Surgery if you live in or have recently moved to our practice catchment area.  If you are unsure if you live in our catchment simply call Reception on 01202 743 678 and they will be happy to advise you.

How to Register

Patients who wish to join the practice should complete an application form by picking one up from reception or by downloading one here (please note there is a seperate registration form for any children you have under 5 years old and those between 5-15 years):

Please ensure you complete these forms fully as we cannot register you without this information.  The Receptionist will check your forms when you bring them in and will not accept any forms that have information missing.

All adults must come personally to the practice to register.  They need to supply two forms of ID (one of each of the following):

  • Proof of address (bank statement, utility bill, rental agreement or solicitors’ letter.  It must state your name and current address)
  • Photo ID ( passport or driving licence, ID card.  It must state your name and have a photo of you)

Children do not need to be present when registration forms are handed in but please bring along their birth certificate or passport.  For those babies who’s births are not registered with the registry office yet, you may bring in their Red Book (Primary Care Health Record) as ID.

All forms of ID will be photocopied for our records.

Please allow 3-5 working days for us to register you on our computer system.  We do understand that sometimes an urgent registration may be required, if this is the case, please speak to Reception when you hand over your Registration documents and we will do our best to accommodate your needs.

Please note that the practice can refuse a registration application if we have reasonable grounds to do so.

We encourage all of our patients to sign up to our Vitual Patient Participation Group.  Find further details here.

Repeat/regular medications

Repeat medicationsIf you take any regular medications, please ensure you have a supply of medication from your previous practice (we suggest one months’ worth).  Once registered we can then arrange an appointment for you to come and meet a GP to set up your repeat medications.

It would be very helpful if you could provide us with a copy of your repeat medications when you register at the practice so if you have that information available, either as a print out from your previous surgery or as your repeat slip, please hand it to the Receptionist with your Registration forms.