Registration Process

We are pleased to welcome new patients to either Heatherview Medical Centre or Fernside Surgery if you live in or have recently moved to our practice catchment area.  If you are unsure if you live in our catchment simply check our new Post code checker tool on our website by clicking here.

How to Register

You will need to complete the New Patient Registration Online form, if you don’t have access to the internet please give the Admin team a call on 01202 743678.

Please ensure you complete these forms fully as we cannot register you without this information.

Please allow 3-5 working days for us to register you on our computer system.  We do understand that sometimes an urgent registration may be required, if this is the case, please contact the surgery after 10 days if no contact was made.

Please note that the practice can refuse a registration application if we have reasonable grounds to do so.

We encourage all of our patients to sign up to our Virtual Patient Participation Group.  Find further details here.

Repeat/regular medications

Repeat medications

If you take any regular medications, please ensure you have a supply of medication from your previous practice (we suggest one months’ worth).  Once registered we can then arrange an appointment for you to come and meet a GP to set up your repeat medications.

It would be very helpful if you could provide us with a copy of your repeat medications when you register at the practice so if you have that information available, either as a print out from your previous surgery or as your repeat slip, please hand it to the Receptionist with your Registration forms.

Keep yourself and others safe. Use a face mask when attending the surgery In line with the government guidance to wear face coverings in enclosed spaces where social distancing isn’t possible, we are asking all patients who attend the surgery to use their own reusable face coverings.

Coronavirus (COVID-19)

Update from Shore Medical’s Clinical Director Dr Andy Rutland

Stay at home for 7 days if you have either:

- A high temperature – you feel hot to touch on your chest or back
- A new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

NHS 111 | Government Stay At Home Guidance | NHS Information Page